FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are the key features of your handheld printers?

Our handheld printers are renowned for their portability, ease of use, high precision, and versatility to print on various surfaces. They are designed to meet both professional and personal needs, ensuring consistent, high-quality prints.

Do you offer customization options for your printers?

Yes, we offer a range of customization options, including logo printing, software adjustments, and specific feature modifications to suit your business needs. Please contact our sales team for detailed customization inquiries.

What is the minimum order quantity (MOQ)?

Our MOQ is just 1 unit, allowing you to order as per your specific needs, whether for testing purposes or individual use, making it accessible for all customer sizes.

What is the average lead time for orders?

The average lead time is 5-15 days, depending on order quantity and customization requirements. We prioritize efficient processing to ensure timely delivery without sacrificing quality.

What payment methods do you accept?

We accept various payment methods, including T/T, PayPal, and credit cards, providing a secure and convenient payment experience for our customers.

What warranty do you offer on your handheld printers?

All our handheld printers come with a 1-year warranty covering manufacturing defects. We also offer extended support and maintenance services to ensure optimal performance throughout the product's lifespan.

How do you handle shipping and delivery?

We work with trusted shipping partners to ensure the safe and secure delivery of your products. Shipping fees are based on order size, weight, and destination, with transparent and competitive pricing.