Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By accessing or using our site, you agree to this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide when you register, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or use certain other site features. This may include:

Name, email address, shipping address, billing address, telephone number.
Payment information (processed by third-party payment processors; we do not store full payment card details).
Usage data, including IP address, browser type, access times, pages viewed.
Marketing and communications data, such as your preferences and consent choices.

2. How We Use Your Information

We use the information we collect for purposes including:

To process and fulfil your purchases, including shipping and order confirmation.
To manage your account, provide you with customer support, and respond to your inquiries.
To send you promotional materials (if you have opted in), and personalize your experience.
To improve our website and services, analyze trends, monitor usage and gather demographic information.
To comply with legal obligations and protect our rights, property, or safety.

3. Disclosure of Your Information

We may share your information with third-parties in limited circumstances, including:

Service providers, such as payment processors, shipping carriers and analytics providers, who perform services on our behalf.
Compliance with laws, regulation, legal process or enforceable governmental requests.
To protect the rights, property and safety of us, our customers or others.
With your consent or at your direction.

4. International Transfers

Your information may be transferred to—and processed in—locations outside your country of residence, including China. By using the website, you consent to the transfer of information to jurisdictions that may have different data protection rules.

5. Retention of Your Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of the website may not function properly without cookies.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you.
The right to request correction of your personal information when incorrect or incomplete.
The right to request deletion of your personal information under certain circumstances.
The right to object to or restrict certain processing of your personal information.
The right to withdraw consent where we relied on it to process your information.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration or destruction. However, no internet or wireless transmission is completely secure — we cannot guarantee the absolute security of your data.

9. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the date of the latest revision. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:
Email: roc@haiketop.com
Address: Zhangmutou Town, Jinduobao 401, Dongguan City, Guangdong Province, China, 523620